* Manage, coach and develop a team of Hospitality Sales Associates across the various units of the business – Tasting Room, Retail, and Private VIP experiences.

* Deliver exceptional consumer experience by pouring wines and educating consumers on our brand(s) in an enthusiastic manner.

* Act as an informed resource for consumers regarding winemaking, winegrowing, production, vintages, products and availability and awards and accolades.

* Promote sale of wine and non-wine merchandise and actively participate in driving the team to achieve monthly goals.

* Promote benefits of joining the Wine Club and achieve the required monthly Wine Club sign up goals.

* Make the sales experience seamless by conducting RMS transactions comfortably and with confidence, an efficient problem solver.

* Minimum 4 years direct-to-consumer sales and/or customer service experience, Wine Club experience preferred

* Proven track record of generating direct-to-consumer sales, leading a sales team and delivering results against defined targets

* Must be dynamic, innovative and positive and a strong team player

* Demonstrated excellence in customer service and sales aptitude

* Experience in leading teams, with a proven track record of supervising, leading and coaching sales teams of more than 25 employees

* Must be self-motivated, highly organized, and require minimal day-to-day direction

* Must be able to work flexible shifts and must work weekends (both Saturday and Sunday).

* Must have knowledge of Napa Valley area, food and wine market, and understanding/ knowledge of wine and Winemaking as well as current trends/events in the wine business.

* Must be able to effectively communicate with customers about the Winery history and brand strategy, including the differences between product tiers.

* Must be able to lift up to 50 pounds.